Pack Light. Live Large.

About Us

We are a family-centered business, delivering extraordinary Eastern Sierra vacations since 2013. We are experienced hosts, with over 550 5-star hosting reviews, and have been featured on A&E and at national hosting conferences as Guest Stay experts. Please reach out if you have any questions or if we can help.

Have general questions about Delivering Mammoth & Mammoth Baby? Check out our FAQs below.

Need personalized help? Don’t hesitate to get in touch via text, voice, or email. We’d love to help!

[email protected]

760-965-4123

FAQs

Everything you need to know about our services.

  • We provide a full range of top-name, like new products. With safety as our focus, we follow a standardized best-practice protocol to inspect, clean, and sanitize every item before and after each rental using baby-safe, scent-free cleaning products, following manufacturer’s instructions.

    We register our products with the manufacturers so that we will be notified of any recalls or risks, and we monitor http://www.cpsc.gov, which provides automated baby gear recall info.  As a renter, you can also use this resource.

  • Locations:

    We offer same-day and next-day delivery, pick up, and set up to the following Eastern Sierra towns and airports:

    Next-Day Round-Trip Delivery/Pickup Rates:

    • Mammoth Lake, Crowley, and Mammoth Yosemite Aiport (MMH) — $25
    • June Lake, Bishop, Bishop Airport (BIH) — $45
    • Lee Vining, Bridgeport, Big Pine 65— $
    • Same-day, federal holiday, or after-hours deliveries will incur an additional harge.

    Hours:

    We deliver 8 AM- 5 PM every day, year-around.

  • Although we keep lots of inventory, there are busy times when demand can outstrip supply, particularly with very popular items and packages. So its never too soon to reserve your gear. We take reservations 365 days in advance.

    For custom orders, we ask for at least 7 days to be sure we’ll have what you need.

  • Please give us a call or send us a text at 760-965-4123 to let us know what you need! We are happy to chat about your unique needs and will do our best to accommodate.

  • Absolutely! We developed our packages based on what many families have needed, but we also know that every family is different. Please reach out at 760-965-4123 and we’re happy to develop a package that works best for you.

  • When available, we will include links to manufacturer’s instructions, videos, etc with your email comfirmation.

    If you don't receive or can't find these instructions, please reach out and we can send them via text.

    We train every delivery person as a product expert so that they can competently demonstate the product at delivery if you would like.

    Please be aware that we are not able to install car seats or baby gates. Please remember to follow manufacturer's instructions for use of all products.

  • We deliver to private residences, campsites, townhomes, hotels, condos, vacation rentals, and part-time homes.

    We will be happy to work with your rental agency or hotel concierge in advance so that your items can be in place when you arrive.

    If you’d like to arrange advance delivery, please be sure to send us details including contact info for your host/hotel with your reservation.

    Please be aware that some hosts/hotels may not be willing to provide us early access — but we will do our best.

  • We are a custom service and work directly with our customers to handle delivery and pick up in the way that makes you feel most comfortable. We are happy to set your gear up prior to your check-in, or meet you there after check-in. Just reach out to let us know how we can help.

  • Orders canceled by the shopper more than 72 hours prior to delivery will receive a full refund minus a $15 cancelation fee.

    Orders canceled by the shopper fewer than 48 hours prior to delivery will receive a 50% refund.

    Orders canceled by the shopper fewer than 24 hours prior to delivery will not receive a refund.

    If for any reason we are unable to fill your order, you will receive a full refund.

  • To determine the length of the reservation, we count each day that the gear is out from delivery to pick up.

    For example:

    • Friday delivery to Sunday pickup: 3 days
    • Saturday delivery to the following Friday: 7 days
    • Thursday delivery to Sunday: 4 days

  • One of our core values is ensuring that we send it out all our gear in excellent condition. And we ask our clients to return the gear to us in comparable condition.

    If the gear is lost or damaged during your rental period, please notify us immediately.

    When gear is returned, we inspect it top to bottom as a part of our Safe & Clean Protocol. We look for damage, scrapes, lost parts, broken or split wood, smoke smell, the necessity for excessive cleaning, etc . If we notice any of these problems, we will document the damage and notify you. You will be charged a reasonable cost to repair or replace the item.

  • Most of our gear is available for as few as 1 day and for as many days as meets your needs.

    We offer the following longer rental discounts off the daily rental rate:

    • 10% off 7-13 days
    • 15% 14-20 days
    • 20% off 21+ day

    You do not need a coupon code for these specials -- the price will automatically adjust in your cart.

    If you need to rent gear for longer than 30 days, please contact us for special pricing.

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